Coffee Table Declarations
Wednesday, June 09, 2004
 
Today I got yet another of those copier scam calls. For the uninitiated, the copier scam is where a fake copier company calls at random and asks for the model number of the copier. If given to them, they send stuff you didn't order, like toner, and then produce a false invoice. Frankly, I'm surprised it's legal.

This is what happened:

Me: Good morning, (name of company)
Caller: Hi, how are you today?
Me: Good. (Thinking, this guy is obviously trying to sell me something because only salespeople start that way. Notice I didn't ask how he was in return.)
Caller: I'm calling about the copier.
(Pause)
Me: Uh-huh? (What about the copier?)
Caller: I was wondering if I could get the model number.
Me: Where are you calling from?
Caller: (mumbles somthing unintelligible)
Me in a calm and nonthreatening manner: If you were calling from our copier company, you would already know our model number.
Caller in an angry, hostile manner: Listen Dumbass, I didn't say I was calling from your copier company...
Me: (Hung up the phone)

Can you believe that guy? I wish we had one of those phones that you could slam down loudly for emphasis. Instead I just press a button labeled "release". Somehow it's not quite as satisfying.

I'm open to suggestion - any ideas for what I should say next time I get a call like this?
 
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