Coffee Table Declarations
Thursday, March 04, 2004
There's this guy who calls every single day, twice a day, for our CEO. I recognize his voice now. Sometimes he asks for her by name, sometimes he gets sneaky and asks for her extension - as if we won't recognize it and send him on through. The executive assistant keeps telling him she's not here but he refuses to leave a message. This has been going on for at least a month. I have to say, his persistance is unmatched. However, he's never going to get to speak to her, I assure you. We screen her calls and if he doesn't know that by now then he never will.
Another addition to the realm of stupid callers is the copier scam. What happens is some random person calls and says they are calling from your copier company, and could you just tell them the model number on your copier for verification? But if you do, they will send you toner or something and then charge you for it. I know this, not because I ever fell for it, but because I was warned on my very first day to transfer these calls to our IT manager. One day, I asked him what happens when he gets these callers. He said that he says something like, "you should already know that information if you are from our copier company", at which point they promptly hang up.
So this morning I got one of those calls. The woman said, "Hi this is so and so from the customer service department." and I forget the rest of what she said asking for the model number but I thought it was funny that she said she was calling from the customer service department. Boy, that narrows it down! Anyway I said, "Wouldn't you already know our model number if..." click - she hung up. Somehow I felt this wasn't enough. I wanted to yell at her for working for such a shifty place and to tell her to leave us alone. Maybe next time I'll say something like, "I don't think so!" and hang up on her.
And finally, one other scam-type call was the guy who yesterday said, "we seem to have lost your company's name and address, could you please give them to me?" Oh yeah, but you just happened to have the number lying around? Sorry buddy.
Another addition to the realm of stupid callers is the copier scam. What happens is some random person calls and says they are calling from your copier company, and could you just tell them the model number on your copier for verification? But if you do, they will send you toner or something and then charge you for it. I know this, not because I ever fell for it, but because I was warned on my very first day to transfer these calls to our IT manager. One day, I asked him what happens when he gets these callers. He said that he says something like, "you should already know that information if you are from our copier company", at which point they promptly hang up.
So this morning I got one of those calls. The woman said, "Hi this is so and so from the customer service department." and I forget the rest of what she said asking for the model number but I thought it was funny that she said she was calling from the customer service department. Boy, that narrows it down! Anyway I said, "Wouldn't you already know our model number if..." click - she hung up. Somehow I felt this wasn't enough. I wanted to yell at her for working for such a shifty place and to tell her to leave us alone. Maybe next time I'll say something like, "I don't think so!" and hang up on her.
And finally, one other scam-type call was the guy who yesterday said, "we seem to have lost your company's name and address, could you please give them to me?" Oh yeah, but you just happened to have the number lying around? Sorry buddy.
